Pilgrims performing tawaf around the Kaaba at golden hour

Costs & Planning

protection Protection Explained: Why It Matters When Booking Umrah

Every year some Canadian pilgrims lose money to agents who take cash for flights and hotels they never confirm. protection exists precisely to prevent that, and checking it takes two minutes.

5 min read · Updated August 2026

What protection covers

protection is Canada Civil Aviation Authority's financial protection scheme for package holidays that include flights. If the company fails before you travel, you get your money back; if it fails while you are abroad, your return flight is arranged. An Umrah package with flights sold in Canada should be fully licensed & protected.

How to verify an agent

Ask for the protection number and check it on the CAA's public protection holder list. You should also receive an protection Certificate immediately after paying — not weeks later, and not only if you ask.

Warning signs

Requests to pay a personal bank account or in cash, no written itinerary, no protection certificate, prices that are dramatically below every other agency, and pressure to pay in full immediately. Any one of these is reason to walk away.

How we book

Al Furqan Travels is fully licensed & protected and IATA certified. Every booking is confirmed in writing with a full itinerary, and your payment is protected from the moment it leaves your account.

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